Which operators are available in Cuba?

In Cuba, it's easy; there's only one telephone operator: Cubacel.

Currently, only call credit top-ups are available in Cuba.

Whether your family is in Havana or Santiago, you can help them by simply topping up your phone credit!

Why send a top-up to Cuba?

Sending a phone top-up to Cuba can meet several needs, particularly for people with family or friends on the island:

• Support for family or loved ones: This is the most common reason. Cubans often depend on their loved ones abroad to meet their basic needs, including communications. A top-up allows recipients to: make national and international calls, access the internet via data plans (very popular, as internet access is limited and expensive), and send text messages.

• Difficulty accessing these services from Cuba: Top-ups are often easier to purchase from abroad than in Cuba, where options are limited and expensive. Furthermore, local purchasing power is low, so even small top-ups have a big impact.
• Ease of sending: With Joxko, sending a top-up takes just a few clicks. The transfer is instant and secure, with confirmation by SMS.

• Maintaining the connection: having phone credit allows you to stay in touch with your loved ones despite the distances, in a context where means of communication are still restricted.

How do I send a top-up to Cuba?

Sending a top-up to Cuba is very simple:

• Click on the Joxko store and choose the "Prepaid Top-up" category.

• Enter the recipient's phone number in Cuba and click the "Start My Purchase" button.
• Click on Call Credit and choose the top-up amount.
• Pay online by credit card, PayPal, or Paysafecard.

As soon as the payment is validated, the top-up is automatically sent to the Cuban number!

Ready to try it?